Privacy Policy

Your privacy matters to us

At Mini Playtopia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make use of our services.

1. Information We Collect

In order to provide you with the best possible service, we may collect the following types of personal information: your name, email address, and phone number; event details including the date, location, and your service preferences; payment or billing information where applicable; and any additional information you choose to share when contacting us or completing a booking.

2. How We Use Your Information

The information we collect is used to respond to your enquiries and provide accurate quotes; to process bookings and handle payments; to communicate important updates relating to your event; to improve our services and overall customer experience; and to send occasional promotional offers — but only where you have given your consent to receive them.

3. How We Protect Your Information

We take reasonable precautions to safeguard your personal information against loss, misuse, or unauthorised access. Please be aware, however, that no method of online data transmission can be guaranteed to be 100% secure.

4. Sharing of Information

We do not sell or rent your personal information to any third parties. Your information may only be shared with trusted service providers — such as payment processors or delivery partners — where this is strictly necessary to fulfil your booking.

5. Cookies

Our website may use cookies to enhance your browsing experience and to help us understand how visitors use our site. You are free to disable cookies at any time through your browser settings, though this may affect certain features of the website.

6. Links to Other Websites

Our website may include links to external websites for your convenience. Please note that we are not responsible for the privacy practices or the content of those third-party sites, and we encourage you to review their privacy policies independently.

7. Your Rights

You have the right to request access to the personal information we hold about you, to ask us to correct or delete your data, and to withdraw your consent for marketing communications at any time.

To exercise any of these rights, please reach out to us directly at:

📧 miniplaytopia@gmail.com

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.